frequently asked questions
What is your shipping policy?
You can view our shipping and returns policy here.
Where does the waste go?
Waste is automatically encapsulated during a “flush” and hidden in a lined container under the seat. When the cartridge is expended, lift up the toilet seat and the trim piece just under it. Lift out the liner bag containing wrapped waste. You will never see or smell waste at any time.
Where can I buy a Laveo™ by Dry Flush portable toilet?
We are just now establishing a dealer network. Check the list of dealers under Contact Us or call Laveo™ by Dry Flush directly at (203) 248-4440.
What about freezing?
No water means that the unit is immune to freezing temperatures. The battery is good down to at least -20°F (-30°C) depending upon charge condition. Waste will freeze, but that causes no issues.
What happens when the cartridge runs out?
A red line appears on the material that lets you know that the cartridge has about two more flushes and you should change the cartridge. If you ignore the indicator, the material will run out in the next flush or two, and the top edge of the material will be visible.
Can I install the Laveo™ by Dry Flush in my shower area?
You can, but the Laveo™ by Dry Flush is water resistant but not completely waterproof. It must be covered with a trash bag or some suitable waterproof cover
How much weight can the unit hold?
It has been tested to 500 lbs without appreciable deformation.
Yikes! Someone used the toilet before I had a chance to put in a cartridge – now what?
This is always a possibility, but don’t worry. No damage has been done. The rigid container has collected the waste, and it must be emptied and cleaned.
Is it legal to dump human waste in landfills?
Yes! All landfills accept human waste to accommodate baby and adult diapers. Standard regulations require that waste be contained in plastic bags.
What about availability of refills?
From your toilet source or from Dry-flush.com. You can even call us directly at (203) 248-4440. We do ship directly from our manufacturing facility as well.
Why is there no odor?
The best thing about Laveo™ by Dry Flush! Over two years in development, Laveo™ by Dry Flush’s proprietary barrier material completely isolates waste and odor. Once the toilet is flushed you will never see it again. Furthermore, when the unit is emptied, it’s really empty. There is nothing to create a cumulative or lingering “dirty toilet” odor. All surfaces that come in contact with waste are discarded in the double-layered barrier bag.
How long does the battery last?
The battery will last for several months, depending upon weather and for at least 300 flushes before charging is needed.
How do I clean the Laveo™ by Dry Flush?
Just wipe the exterior with a damp cloth. There is no holding tank to clean. All surfaces that contact waste are discarded when you change refills.
Is the material biodegradable?
No.